Company GPT with SOI

For the secure use of ChatGPT in your company.

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CompanyGPT for your company

Increase efficiency with CompanyGPT

What is SOI?

Source of Information

SOI is an AI assistant developed by CANCOM Austria to support companies by using the latest LLM technology (LLM stands for Large Language Model) to efficiently bundle knowledge and make it accessible.

The AI solution enables companies to use internal company data securely in order to increase productivity and improve processes. SOI serves as a CompanyGPT or BusinessGPT solution and provides sustainable support for your employees in their daily work.

The SOI framework integrates seamlessly into existing systems and offers scalable knowledge management thanks to easily configurable bots and a modular design.

The democratization of AI in companies can achieve sustainable competitive advantages and strengthen the company. The SOI AI Assistant differs from other CompanyGPT solutions in that it can be customized and easily extended.

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Functions of CompanyGPT with SOI

What you should know about SOI!

Access to company knowledge: Centralizes internal company data and knowledge to provide information efficiently.
Intelligent search and document summarization: Aggregates and summarizes information from different sources to provide answers quickly.
Digital AI assistant: Supports employees as an AI-based assistant with specific tasks or general office activities
Customizable knowledge database: Enables the integration of own data sources and the creation of a company's own knowledge base
Wide variety of use cases possible: internal company chatbots support various departments (e.g. IT support, HR, planning, customer service, etc.) with different functionalities.
Customizable user interface: CI-compliant design, MS Teams integration and feedback option for continuous optimization.
Modularity and scalability: Enables expansion with additional functions and adaptation to company requirements.

Advantages of CompanyGPT with SOI

Data sovereignty : SOI is hosted in a secure Azure environment within the EU, which supports data protection and compliance.
Secure access to corporate knowledge: Integrates company-owned data sources and makes knowledge available in a secure environment.
Modular architecture: Customizable solution that responds flexibly to specific company requirements.
Increased efficiency: Automates processes, reduces time spent searching for knowledge and facilitates document access.
Scalability: Easy expansion and integration of additional functions or data sources.
Intuitive user interface: Offers SSO integration, a responsive design and stores chat histories for a seamless user experience.
Easy customizability: Enables CI-compliant design and integration with MS Teams for a personalized user experience.

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COMPANY GPT

Customized AI solutions with CompanyGPT

With CompanyGPT, you get an AI solution that is specifically tailored to the requirements and needs of your company. Unlike generic platforms such as ChatGPT, CompanyGPT offers the ability to integrate company-specific data and knowledge into the AI to generate customized responses and solutions. This means that your internal processes and information can be used more efficiently to make decisions faster and increase productivity. Thanks to CompanyGPT 's adaptability, you can implement an AI that recognizes and solves your specific challenges - be it in customer service, data analysis or workflow automation. With a privacy-compliant and secure infrastructure that meets GDPR requirements, you can rest assured that your sensitive company data is protected.

Versatile use cases for your industry needs

With CompanyGPT, you can cover a wide range of use cases in your company and exploit the full potential of AI. Whether in the area of customer support, where AI chatbots automate frequent queries and thus relieve the support team, or in data analysis, where large data sets can be evaluated and interpreted in the shortest possible time - CompanyGPT offers you flexible application options. AI can also help with internal communication, searching through documents and providing relevant information on demand, which increases efficiency in meetings and projects. The ability to integrate company-specific data sources makes CompanyGPT a valuable tool that not only helps you to save time, but also to secure strategic competitive advantages.

5 steps to corporate AI

Generative AI roadmap

Identification of the fields of action of Generative AI for your company. Setup of governance for AI.

Use cases definition & development plan

Derivation of concrete use cases and creation of a development plan for implementation. (architecture, data situation, requirements,...)

Try & Buy
Proof-Of-Value

Use the CANCOM OpenAI toolkit to gain initial experience with your company documents without any major investment risk.

Development Minimum
Viable Product

Use the initial experience from the Try & Buy to develop a first useful MVP for your employees and customers.

The result

In a joint digitalization partnership, we continuously identify and develop new use cases that will lead your company to success with the support of Generative AI.

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FAQs

The most frequently asked questions about CompanyGPT with SOI

What does the abbreviation SOI stand for?
SOI stands for Source of Information
How do you pronounce SOI correctly?
SOI is pronounced like the individual letters of SOI. The phonetic spelling is I [ɛs o :i].
What is SOI from CANCOM Austria?
SOI (Source of Information) is an AI-based platform that helps companies manage knowledge efficiently by integrating internal data sources and intelligent chatbots to enable productivity-enhancing automation.
Who is CompanyGPT with SOI suitable for?
CompanyGPT with SOI is suitable for companies of all sizes that want to optimize internal processes and improve the accessibility of knowledge for employees through AI-supported tools.
How does SOI protect my company's data?
SOI is hosted in an Azure environment within the EU and therefore offers comprehensive data protection and security standards. Company data remains under full control and compliance.
Can SOI be integrated into existing company systems?
Yes, SOI supports integration into common systems such as MS Teams and enables access to the company's own data sources via standard connectors.
How does SOI support productivity?
SOI helps by automating knowledge retrieval and search processes, reducing the time spent searching for information and giving employees more time for more complex tasks.
Does SOI offer personalization options?
Yes, SOI can be adapted to the company's corporate design, supports CI-compliant design and allows you to create your own chatbots and AI models.
Can SOI be used for several departments?
Yes, SOI can be used for various use cases and departments, e.g. for IT support, HR onboarding or customer service. SOI acts as your CompanyGPT (or BusinessGPT) for internal company data.
Why is SOI designed as an AI chatbot?
SOI is designed as an AI chatbot to provide intuitive and low-threshold access to internal company knowledge. The AI assistant enables employees to ask specific questions and quickly access relevant information, increasing efficiency and productivity. Thanks to natural language processing, SOI is easy to use and can be deployed in a variety of departments and processes.
Is there a charge for using CompanyGPT with SOI?
Yes, the AI technology for companies is a fee-based service. The fees include a basic license and infrastructure costs and vary depending on usage and the scope of data integration. It is important to note that not every individual user is licensed, but company licenses are issued.
How flexible is the SOI platform in the event of changes?
SOI has a modular structure and enables flexible adaptations and extensions in order to react to changing company requirements.
Is there training on the use of SOI?
Yes, CANCOM offers training courses and workshops to support employees in the optimal use of SOI and to develop specific use cases.
What advantages does SOI offer compared to other solutions?
SOI offers data protection through European hosting, flexible customizability, modular scalability and the ability to securely integrate internal company data into generative AI processes.
How long does the implementation of SOI take?
The implementation of SOI is quick and uncomplicated. The duration depends on the scope of the adjustments, but it is usually possible to go live within a few weeks.
Can SOI be adapted to the individual needs of my company?
Yes, the AI solution is fully customizable and can be adapted to a company's specific requirements and business processes thanks to its modular architecture.
What support options are available for SOI?
CANCOM offers comprehensive support for SOI, including technical support, regular updates and further development options according to customer requirements.
How does SOI help with onboarding new employees?
SOI offers a digital AI assistant that supports new staff during induction and can quickly answer questions about internal processes and guidelines.
How does SOI relieve the burden on IT support?
By connecting internal and external knowledge sources, SOI can answer questions with pinpoint accuracy and thus solve IT problems quickly and reliably.
Can SOI help to organize documents and knowledge?
Yes, SOI centralizes knowledge and offers intelligent search and summary functions to find information quickly and make it available in a structured form. Knowledge sources that are already in use can be connected.
What security measures are integrated in SOI?
SOI is hosted in a secure Azure environment in the EU, is equipped with state-of-the-art security features, is regularly checked by security specialists and offers the option of SSO integration to ensure the security of the data.
Is there a trial version of SOI available?
Yes, CANCOM offers a try & buy option that allows companies to test the AI platform and gain initial experience before a full implementation.
Does SOI support multilingualism?
Yes, SOI can process several languages and therefore also offers international teams an optimal user experience.
How often is SOI updated?
SOI is continuously developed and optimized to provide new functions and security improvements, and regular updates are part of the service offering.
Can SOI also be used for customer inquiries?
Yes, SOI can be used as a customer support bot and can answer simple, recurring questions automatically, reducing the workload of customer service employees.
Is special hardware required to use SOI?
No, SOI is a cloud-based solution and requires no additional hardware; it can be used via the web interface or MS Teams on standard devices.