Smart Products

With the help of digital services, you are in continuous contact with your customers and thus have the opportunity for long-term customer loyalty.

for sales,productmanagement

Location-independent access to customer systems enables you to optimize time, costs and, above all, the quality of your service performance, thereby ensuring customer satisfaction.

for PdM,customer service, field service

Transparency in the usage behavior of your customers allows you to measure the quality of your products and thus ensure and improve them in the long term.

for product management, R&D

A customer profile that can be viewed quickly and intelligent alarms enable your customer service team to rectify faults promptly and proactively before the customer even notices.

forcustomer service, field service

With the help of a digital control and evaluation option, your products can be operated from anywhere in the world with any end device.

for PdM, customer, sales

Timely advance information enables your technical field service to be better prepared for the on-site assignment and thus saves expensive multiple trips.

for customer, field service,customer service

Available product usage and service data can be used as the basis for a targeted expansion of the functional scope of your product.

for PdM, R&D, sales

Digital product features give you a competitive advantage over your rivals and are a spark for marketing and sales.

for PdM, Sales, CDO

New business models such as pay-per-use can be established for your product based on immediately available usage data.

for PdM, sales, CDO