CANCOM Managed Services

With a Managed Service, CANCOM Austria assumesoperational responsibilityfor one or more IT service areas tailored to the customer's specific requirements. This can be a complete IT outsourcing or a single service such as managed firewall or managed data center. In addition to the technical tasks associated with a managed service, regular communication with the customer at an operational, tactical and strategic level is an integralpart of providing managed services at the highest level.

Your advantages with Managed Services

Cost optimization and scalability

By using managed services, companies can use their IT resources efficiently while reducing costs in the long term. Instead of investing in expensive internal infrastructures, the Managed Service Provider (MSP) offers flexible models that are precisely tailored to current business requirements. This scalability makes it possible to expand or reduce IT capacities as required. Recurring, monthly billing models offer transparency and predictability. In addition, MSPs relieve the burden on internal IT departments by taking over maintenance, monitoring and SLA-based services, which minimizes downtime and increases efficiency.

Security and compliance

Security and compliance are key components of managed IT services. Outsourcing to an external service provider ensures that IT security and legal requirements such as data protection standards are always adhered to. A managed service provider continuously monitors systems in order to identify and rectify problems at an early stage. Thanks to clearly defined service level agreements (SLAs), companies receive the protection and stability they need. Remote monitoring and regular data backups by IT service providers minimize risks and guarantee the secure provision of IT services.

A shortage ofskilledworkers, a focus on tasks that directly support the business instead of recurring routine tasks and increasingly complex digitalization mean that companies have little time and resources to design their IT landscape effectively.

Topics such as a reliable network, enhanced security, modern virtualization using container platforms, Microsoft 365 and much more are now more than ever at the heart of the digitalizationstrategy. This puts many companies under pressure, but they often do not have enough staff to implement this strategy accordingly.

Companies that do not invest in their digitalization in good time run the risk of being left behind in the competition.

CANCOM Austria supports companies in designing a digitalization strategy and implementing it together. With the help of our managed services, you canfocus on the core tasksof your company. Your valuable IT staff can concentrate fully on innovation and development, while we take care of operations efficiently and effectively.