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TU Graz

Cisco Webex video conferencing with home office option for all locations, institutes and faculties of TU Graz.
Who is
TU Graz?

3.912 employees, 13,712 students, seven faculties, 97 institutes, 3 campus locations and a budget of around 180 million euros make Graz University of Technology a first-class science location. Networking, internationality, the highest standards and innovative management form the basis for all scientific, educational and organizational processes.

CANCOM Austria emerged from K-Businesscom (formerly Kapsch BusinessCom) at the beginning of 2024. The following case study was written before that and therefore the text was left in the original version.

Business Challenge

Project objective of Graz University of Technology: A conferencing solution that is easy to use and can be easily integrated into the specific, highly networked working and teaching environment of a university should be made available to the largest possible group of people. Important in this context: data security, interoperability, desktop sharing and the many new possibilities for collaboration via video and audio. The new Cisco Webex solution was to replace the previous communication via Skype and be able to withstand around 1,000 video conferences per day.

Solution

  • Creation, operation and evaluation of a test environment with demo equipment for different user scenarios
  • Rollout of Webex Cloud including Webex Teams
  • Equipping small meeting rooms, conference rooms, seminar rooms and lecture halls with fixed room systems

Services

  • Comprehensive consulting
  • Analysis and comparison of available systems
  • Creation of individual workstations at the university and home office option
  • Integration of existing video conferencing systems and migration to the Webex Cloud

Technology

  • 1 Cisco Webex Share
  • 41 Cisco Webex Room Kit Mini
  • 3 Cisco Webex Room Kit
  • 2 Cisco Webex Room Plus
  • 2 Cisco SX80
  • 2 Cisco SX10

Value

  • Universally applicable conferencing tools, based on state-of-the-art technology, for the most diverse areas and tasks
  • Easy-to-use and scalable infrastructure
  • Trouble-free operation, reliable availability
  • High acceptance of the solution by all parties involved
  • Top-level data protection and IT security
  • Investment and future-proof decision
  • High quality of use during the pandemic

Future prospects

In planning: expansion of the hardware infrastructure, creation of additional video conference rooms and so-called Cisco Huddle Spaces, i.e. video tools for small rooms.

To be honest, it was very easy for us to choose KBC as our solution partner. We have been working together for many years and have successfully implemented countless projects together. From planning to implementation, we work in partnership with KBC's technicians. Such good communication with excellent support in all areas - that's what matters. And with over a thousand video meetings a day, a stable solution from a reliable partner is the be-all and end-all.

Engineer Daniel Gruber

Central IT Service, TU Graz

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