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Banner batteries

KBC is taking over Banner Batterien's entire IT services in Austria and worldwide as part of a comprehensive outsourcing arrangement.
Who is
Banner Batterien?

Banner Batterien is an Austrian family-owned company with decades of experience in the production and sale of starter batteries, industrial batteries, battery accessories and tire balancing weights. With its production facility in Linz-Leonding and a total of around 800 employees, Banner is one of the most modern and environmentally friendly battery plants in Europe and is a partner to major vehicle manufacturers such as BMW, VW and Audi.

CANCOM Austria emerged from K-Businesscom (formerly Kapsch BusinessCom) at the beginning of 2024. The following case study was written before that and therefore the text was left in the original version.

Business Challenge

Project management, planning for network, security, IT and applications, setup and migration of services, applications and processes, takeover of 13 different IT services. Specific challenges: Taking over the IT services at all 30 Banner locations, changeover during ongoing operations, project completion within one year. 15 to 20 KBC technicians were continuously deployed.

Solution

  • Complete outsourcing of servers, storage, back-ups, internet and perimeter security to KBC
  • Firewall replacement for Austria and internationally
  • New data center
  • Creation of dark fiber connections
  • Development of the basic infrastructure

Services

  • Creation of service and process manual
  • Migration of virtual machines
  • Mail and mailbox migration
  • Development of the ticket interface

Technology

  • KBC Datacenter
  • Microsoft infrastructure
  • Citrix terminal services

Value

  • Sustainable relief for the company
  • Banner can concentrate more on its core business
  • Reliable support for the entire IT
  • Optimum IT and data security

On the one hand, KBC is a big player, but on the other, it is flexible enough to respond optimally to our needs. What's more, we are privately owned companies - we were simply equal partners right from the start. And now that we have outsourced IT to KBC, I can finally take care of other important digitalization issues.

Christian Ott,

Head of Information & Organization at Banner Battery

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